Popular Questions for End Users (2024)

FAQs

What are 5 good survey questions? ›

These 5 basic questions—how, why, who, when, and what—don't get as much attention as the more popular questions you include in your survey. But they should.

There are four main customer needs that an entrepreneur or small business must consider. These are price, quality, choice and convenience.

An example of a leading question includes, “Since you are a frequent customer of Company X, you must be satisfied with their services.” This question presumes that the respondent is a frequent customer and assumes their satisfaction with the company, leading them towards agreeing with the statement.

What are 5 closed-ended questions? ›

Leading questions suggest the answer that you expect to get and literally “lead” the witness. An open ended question does not suggest the answer. An Example: Assume that you are trying to establish that the deponent was stealing office supplies and that he knew that he should not have been taking those supplies.

Universal questions (level three) are open-ended questions that are raised by ideas in the text. They are intended to provoke a discussion of an abstract idea or issue.

But first, you need to know how to set up surveys that give you the answers you—and your business—truly need. Impactful surveys start here: ❓ The main types of survey questions: most survey questions are classified as open-ended, closed-ended, nominal, Likert scale, rating scale, and yes/no.

A 5-point Likert Scale offers five different options for the respondents to choose from. The options include two extremes, two intermediate, and one neutral opinion. This scale can be used for measuring agreement, likelihood, frequency, importance, quality, and a lot more.

While there isn't a definitive number for your sample size, experts say it should be at least 100 if you want a shot at meaningful results. So if your population is 100 or less, you'll need to survey all of them. Ideally, your maximum sample size should be no more than 10% of the population, but not exceed 1,000.

However, as a general rule, the survey should take no more than 10 minutes to complete; less than five minutes is more than twice as good. Typically, this means about five to 10 questions. Ask fewer questions if they are particularly involved or are free-response questions.